Survey Says: Constructive ways to Collect, Evaluate, and Implement Change Based on Parent Feedback.
Do you consider the parents of your preschool, day care center, or after school program to be enemies or allies? Have you ever even thought about it? Maybe you have some of each. The ultimate goal is to make them all allies.
Going to war with a challenging parent is a battle you will never win. Yet, how do you win over the tough ones? Proactively ask them for feedback. That’s it.
Provide all parents, (especially the challenging ones) an opportunity for feedback on a regular basis. At the end of the day, we all want to be heard. If you regularly take time to listen and then make and execute an action plan, you can have a winning ally in each of your parents.
Why Is Parent Feedback So Important?
If you are a parent, your children are your pride and joy. Most of what you do is to provide for your children and raise them the best you can. Their health is a priority. Their education is a priority. Their happiness is a priority. Their safety is a priority. The list goes on and on. So when working parents enroll their children in child care, they are trusting this facility and those who work in it to take care of the most precious thing they have.
That’s a lot of responsibility for a child care center, and even the best centers always have room for improvement.
Partnering with parents and seeing them as an ally is vital to any center’s success. Allies work with you, not against you. They have your back during times of need or struggle. Thus, this partnership requires regular back and forth communication. The easiest way to encourage that is through surveys, newsletters, and informal conferences when time permits. Understanding areas that your center’s parents value and ensuring that you meet their standards today will save you a lot of unnecessary battles down the road.
Step 1: Collecting Parent Feedback
Keep Your Parent Feedback Surveys Short & Simple
Step 2: Compile & Analyze Parent Feedback Responses
Step 3: Plan & Communicate Changes To Staff & Parents Alike
Free White Paper:
Best Practices For Managing Difficult Parents
Learn how to handle tough conversations about a child’s
behavior, build healthy relationships, and avoid unpleasant
interactions with even the most difficult-to-please parents.
Recent Articles from Prime:
How to Know If It’s Time to Hire Fewer (or More!) Daycare Teachers
Finding the right balance with staffing numbers is always tricky, even in the best of times. Like most businesses, though, day care centers are making tough financial decisions to keep their doors open. … Read More
Why Daycare Centers Should Focus on Operational & Facility Improvements During Downtime
Waiting is a tough game. During your facility’s closure, don’t sweat the small stuff. Instead, get ready to open in a stronger position with these operational and facility improvements. … Read More
8 Falltastic Classroom Ideas for October
While October means summer is officially over, it doesn’t mean you can’t still have fun. Here are some wonderful falltastic classroom ideas for October that will keep your charges excited about coming to daycare. … Read More
Child Care Accounting Made Easy
How To Collect Tuition & Payments From Parents Without All The Fuss Money is such a sensitive subject. No one wants to have to ask for it, but many people simply don’t want to part with it. It is one
How to Attract Parents and Increase Childcare Enrollment Guide
There is an art to attracting and winning over parents when you are trying to boost your enrollment.
Check out this guide for some tips that will help you to help tackle the question of how to increase the number of enrolled and waitlisted kiddos for your center. … Read More
5 Fabulous Classroom Ideas for August
With a little help from the authors of 365 Days of Classroom Fun, we’ve brainstormed some happy-spirited activities for students this summer. We’ve already covered June and July (tip: bookmark these for next year). So, grab a few vinyl records, a book, and some pet pics. Let’s create some magical moments. … Read More
